Privacy Policy

Effective Date: December 18, 2025
Company Name: Pro Handyman Services
Email: office@prohandymanbc.ca
Phone: 604-828-7660

1. Introduction

At Pro Handyman Services, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or contact us.

2. Information We Collect

We may collect the following information when you interact with us:

Name
Phone number
Email address
Address (for service appointments)
Any photos, videos, or files you choose to upload
Additional details you provide when requesting service quotes

3. How We Use Your Information

Your information is used for the following purposes:

To provide estimates and complete service requests
To contact you about appointments or follow-ups
To improve our website and customer experience
For internal record-keeping and billing purposes

We do not sell or share your personal information with third parties unless legally required to do so.

4. Media Submissions (Photos & Videos)

If you upload photos or videos through our site to inquire about a service, these materials are stored securely and used solely to evaluate the project or assist in providing a quote. We do not share this content externally without your permission.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access the information we hold about you
Request correction or deletion of your personal data
Withdraw your consent at any time

To exercise any of these rights, please email us at info@prohandymanbc.ca.

7. Cookies & Analytics

Our website may use cookies or analytics tools to better understand how users interact with our site. These tools do not collect personally identifiable information.

8. Changes to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated effective date.